by Brianna Crandall — August 19, 2016 — A recent survey report by Canon Business Process Services on facilities management trends spotlights a significant new approach in outsourcing corporate services delivered at large corporate campuses with thousands of employees. These services, referred to as corporate campus logistics, can now be managed cost effectively, efficiently and under one contract with Canon’s new comprehensive outsourcing solution.
The Canon survey report highlights the need for a more innovative, integrated approach to managing the full range of corporate campus logistics services. According to survey respondents, in today’s environment, facilities and real estate management professionals require a more sophisticated, coordinated and disciplined solution compared with the traditional, fragmented approach to managing corporate services at large campuses.
This includes a solution that spans site supply and demand planning, warehouse operations, inventory and materials handling, and transportation and delivery — all centrally managed to remove redundant activities and costs. Survey respondents noted that coordinating and centrally managing all of these logistics-related services at large corporate campuses is essential to success in today’s business environment, which requires the ability to contain costs while delivering quality service.
Meeting the challenges
To meet these challenges, FM executives look to implement the right mix of in-house and outsourced services. For the latter, ideally companies want to partner with a single service provider that can manage their logistics needs across an entire campus. This includes collecting data relevant for continuous process improvement and implementing solutions that reduce costs and drive service excellence in support of the campus population.
Until recently, there has been a gap in the market for managed services providers that offer the experience and resources to meet these and other campus logistics needs, but this scenario has changed, says Canon. The company has developed the capability to bundle disparate logistics services and effectively deliver them under one agreement with one on-site management team.
Canon’s offering includes a performance management system that tracks key activities and compliance with service-level agreements while also delivering better access to advanced tools and technology and superior vendor management. These benefits support an outsourcing partnership that provides the high-quality support services that large, diverse campuses require to operate efficiently and effectively, says the company.
Canon is currently providing its corporate campus logistics services to two of the largest privately owned commercial real estate projects in the United States.
To learn more, download Canon’s whitepaper, Corporate Campus Logistics Services: Real Estate Management Companies Leverage a New Approach to Benefit Clients, and view Canon’s case history video, “Innovative Corporate Campus Logistics Services, A Client’s Perspective” (under Logistics Management).