How service automation can drive success for urgent care, retail healthcare centers

by Brianna Crandall — October 19, 2016 — Healthcare delivery is changing and becoming increasingly distributed and diverse. With more locations to maintain, facilities management (FM) has become an essential function for any retail healthcare, urgent care or other provider of medical services, points out FM software provider ServiceChannel.

In the company’s new e-book, How Urgent Care & Retail Healthcare Centers Drive Success with Service Automation, ServiceChannel shares some of the most popular posts and articles from its FM blog focused on the latest trends and technologies relating to healthcare facilities management.

Service automation book cover

The new e-book contains popular posts from ServiceChannel’s FM blog on the latest trends and technologies in healthcare FM and service automation.

Any healthcare professional responsible for running facilities, maintaining operations, and ensuring superior quality of care and patient experience needs to focus on this area, says the company, and having transparency and visibility in operations and centers is a crucial first step.

In order to deliver a quality level of care, ServiceChannel says today’s healthcare FMs must:

  • Know what is happening across locations;
  • Have actionable data and business intelligence;
  • Objectively manage third-party service providers; or
  • Leverage modern tools to automate the necessary repair and maintenance services.

Readers are encouraged to download the How Urgent Care & Retail Healthcare Centers Drive Success with Service Automation e-book from the ServiceChannel Web site in order to  find out how they can ensure their healthcare organization is doing all it can to reach a level of excellence.