CMMS software acquisition gives CBRE new capabilities

by Brianna Crandall — April 26, 2017 — Global commercial real estate services and investment firm CBRE Group announced last week that it has acquired the business of Mainstream Software,  a technology company that provides mobile and software-as-a-service (SaaS) computerized maintenance management system (CMMS) technology solutions for facilities management (FM) operations.

Mainstream’s proprietary technology further enhances CBRE’s Global Workplace Solutions (GWS) offering in the area of digital and technology-enabled services.

Mainstream’s technology supports over 90,000 users, including many CBRE FMs, clients and vendors, and processes millions of facilities work orders annually.  The CMMS technology supports tenant work requests, reactive and preventive maintenance scheduling and analytics for facilities in 50 countries.

Already responsible for collating a significant portion of CBRE’s work order volume, Mainstream becomes a permanent resource in CBRE’s suite of technology products, alongside several other capabilities that enable enhanced service levels and operational savings on behalf of FM clients.

Chandra Dhandapani, CBRE’s chief digital and technology officer, commented:

Owning a suite of key enablement technologies is an integral part of CBRE’s strategy. Mainstream fits perfectly with this strategy and our combined product vision will further enable our professionals to operate more efficiently and provide superior experiences and outcomes for our clients.

Matt Werner, president, GWS Enterprise Facilities Management, CBRE, added:

Mainstream’s technology has delivered excellent results for our clients, colleagues, and supplier partners consistently for 15 years. By acquiring this organization we are bringing a trusted partner into our company, ensuring that CBRE’s scale, expertise, and ability to invest will continue to support and strengthen this technology, creating advantage for our clients going forward.

Founded in 1989 by Peter Wallace, Mainstream is based in Twinsburg, Ohio. Wallace stated:

My team and I have enjoyed working with CBRE over the years and are excited to join this premier business. We look forward to continuing on our past success to offering a technology tool that allows account teams to meet client needs and enhances their abilities to deliver effective solutions.

Los Angeles-based CBRE Group’s more than 75,000 employees serve real estate investors and occupiers through approximately 450 offices worldwide, providing a broad range of integrated services including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.