March 17, 2008—SentriLock, a leading provider of electronic lockbox solutions for the real estate industry, announced that it has been ranked the number one lockbox provider in four out of five key areas, according to a national survey. SentriLock was tops in lockbox product, service, system and overall satisfaction, says the company.
The survey of local and state Realtor Association Executives and MLS executives was conducted by the National Association of Realtors Marketing Research Department . The full rankings are available online.
Survey participants were asked to rank several factors in order of importance when selecting a lockbox vendor. The top two criteria desired by AEs and MLS executives are the quality and design of the lockbox followed closely by customer service. In terms of product characteristics, two were desired most: Security and simplicity of use.
Unlike other lockbox systems, SentriLock’s Realtor Lockbox NXT product contains “smart” technology (such as an electronic keypad) built into the box that is combined with smart-card technology. Real estate professionals open the lockbox using their personal SentriCard, a hotel-card-sized electronic access key. All lockbox settings and showing information are Web-based and can quickly and easily be managed by agents.
