by Brianna Crandall — February 24, 2016—International outsourcing association IAOP announced last week its annual Global Outsourcing 100 (GO100) and World’s Best Outsourcing Advisors lists as well as the winners of its Global Outsourcing Social Responsibility Impact Award and Global Excellence in Outsourcing (GEO) Award. The lists and award winners were released at IAOP’s 2016 Outsourcing World Summit in Florida.
Global Outsourcing 100; World’s Best Outsourcing Advisors
The outsourcing service providers named to the 11th annual listing of Global Outsourcing 100 include companies from around the world providing the full spectrum of outsourcing services. The World’s Best Outsourcing Advisors, in its eighth year, is the annual listing of the top outsourcing advisors and consultants.
The association recognized the companies named to the lists at its 19th annual summit that brings together hundreds of outsourcing customers, advisors and providers from around the globe to share strategies for success in today’s economy.
“Choosing the right partners is more important than ever. Companies that outsource, not only in the traditional sense but also through the wide array of the ever-changing collaborative business models, are scrutinizing their providers very closely,” said Debi Hamill, IAOP CEO. “The GO100 is the definitive guide to help companies research and compare service providers with whom they are considering relationships.”
The official lists will be premiered in a special advertising section on outsourcing in the second quarter 2016 FORTUNE 500 issue of Fortune magazine, on stands June 6, 2016. All companies included on the lists will have demonstrated their global excellence; “stars” will be awarded for all companies distinguishing themselves in one or more judging category.
To view the 2016 top 100 service providers and top 20 advisor companies, in alphabetical order, visit the IAOP award site.
IAOP / ISG Global Outsourcing Social Responsibility Impact Award
During the event, IAOP and Information Services Group (ISG) also honored global facility services provider ISS as the winner of its fourth annual IAOP / ISG Global Outsourcing Social Responsibility Impact Award. ISS was selected from among applicants for the IAOP’s Global Outsourcing 100. ISG will make a cash donation in the name of ISS to its chosen charity, FedCap, which will be matched by ISS.
IAOP and ISG established the award in 2012 to recognize service provider excellence in corporate social responsibility (CSR). The winner demonstrates exemplary leadership in, and ongoing commitment to, activities that foster community involvement, fair operating and labor practices, respect for human rights, attention to environmental impacts, consumer issues and good governance, according to IAOP.
Global Excellence in Outsourcing (GEO) Award
IAOP also honored teams from AbbVie and Merck as winners of its sixth annual Global Excellence in Outsourcing (GEO) Award. IAOP started the award program to distinguish outsourcing professional teams at customer organizations who have advanced the field’s best practices, created innovative solutions, and delivered great results for their companies.
The AbbVie – Finance and Accounting team received the award for the Innovation category for their submission on how they embarked on project “Foundation” in mid-2013 to transform its Operations and Finance back office functions: integrating outsourcing with business strategy, transforming functional and siloed organization structures, with an end-to-end process-focused approach. This leveraged in-house and outsourced capabilities and balanced global, local and regional resources, says IAOP.
The Merck – Externalization CoE team won in the Best Practices category for their submission on how they developed a Center of Excellence (CoE) that contributed to the realization of 25%-30% savings over the respective contractual term (typically three- to five-year contract terms). This CoE leveraged outsourcing leading practices and innovative methodologies to transform the entire outsourcing lifecycle, from portfolio assessment through steady state governance, according to IAOP.
