Aberdeen Group survey finds growing role for facilities management

by Rebecca Walker — November 22, 2010—A Facilities Management study from Aberdeen Group found that companies across the globe are focused on improving their facilities management programs to drive down operating costs, improve energy consumption, support sustainability objectives, and improve the quality of physical business unit locations.

The new research study, which captured the perception, strategies, and capabilities of more than 100 global enterprises, discovered that 33 percent of companies consider bottom-line savings as the most important attribute in the management of their facilities, ahead of such aspects as brand image (5 percent), health and safety of workers (20 percent), and facilities’ conditions to customers and clients (18 percent).

“Companies have realized that classic back-office functions, like accounts payable, expense management, and now, facilities management, provide inherent strategic value to the greater organization,” said Christopher Dwyer, research analyst, Aberdeen. “By leveraging efficiencies throughout the range of facilities processes, companies can reduce costs associated with maintenance, work orders, energy consumption and safety.”

This research study unveiled a core set of recommended actions for companies to improve their own facilities management programs, including securing executives support for facilities management improvement initiatives and investing in both energy management and end-to-end facilities management solutions to improve performance and drive strategic value across the entire organization.

A free copy of the report is available online.

As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. For more on the company, see its Web site.