by Shane Henson — March 1, 2013—ABM Parking Services, a division of ABM that provides parking management solutions for small and large businesses, has introduced several technological upgrades to enhance the ABM parking experience for its clients. These include a customized mobile app for smartphones and tablets, along with a new client Web site for ease of service across all 2,000 ABM-operated parking locations in the United States, the company says.
FMs who handle on-site parking facilities that are currently operated by ABM Parking Services as well as those who are interested in the company’s services and promotion for their facilities or themselves or staff may be interested in these new solutions.
ABM Parking Services says it partnered with ParkMe to create a customized mobile application, which gives clients access to ABM’s comprehensive parking database, providing real-time parking availability based on location, price, vehicle type and garage occupancy.
Available to download free on iTunes, the mobile app also estimates costs, gives door-to-door route guidance, recommends preferred parking spots based on venue, and provides drivers with a photo of the building’s entrance so they have a visual to help get them to their parking destination. Additionally, ABM has designed a QR code way-finding system that is being deployed throughout its portfolio. By scanning an on-site QR code with a mobile device, drivers are guided back to the building and floor where their vehicles are located.
ABM, in partnership with QuickPay, has also introduced pay-by-phone capabilities to enable drivers to quickly, conveniently and securely use mobile phones to pay for parking at ABM-operated facilities. Drivers can receive text message alerts when their pre-paid time is running out, and they can also add time remotely, without having to return to their vehicle. Parking receipts and history are also available online.
ABM expects that its new consumer Web site will benefit busy drivers as much as its app and pay-by-phone capabilities. It will allows drivers to research ABM-operated parking locations and make reservations and transactions from their computers. Through the Web site, each ABM parking facility has its own page with location, photos, rates, operating hours, entrance points, payment types, coupons, special event rates and amenities. Drivers can easily find parking locations, make reservations, download coupons, and sign up for monthly parking and e-invoicing, adds ABM.
