Bradley Corporation survey finds condition of work restrooms really matters to employees

by Shane Henson — September 11, 2013—The cleanliness of a company’s restrooms means just as much to company employees as it does to customers and clients. According to the fifth annual Healthy Hand Washing Survey conducted by Bradley Corporation, 93% of Americans believe the condition of a workplace restroom is an indicator of how a company values its workforce.

The good news is many employers are meeting expectations, since 61% of employees rate their workplace restroom as excellent or very good. Just 6% say they have a poor or terrible work restroom.

On the other hand, 41% of employees have experienced restroom troubles. Toilets that are clogged or not flushed; really bad smells; and towel and soap dispensers that are empty, jammed or dispense insufficient amounts are the most common complaints, the survey found.

The survey also found that staying healthy is an imperative for American employees, as 81% of workers say they consciously take steps to avoid the germs of sick colleagues. Some of the top preventive maneuvers include staying away from those who are under the weather; washing their own hands more frequently; shunning handshakes with sick persons; standing further away when talking to them; and telling them to go home.

More extreme avoidance measures were reported by just a fraction of respondents: canceling meetings (3%); staying home from work (2%); and wearing a surgical mask (1%).

Another workplace insight is that good hand hygiene seems to be important to employees. Just 8% of workers say they frequently see people leave the restroom without washing their hands. That compares to the national results that show 31% of Americans frequently see people who skip hand washing in a public restroom.

The Healthy Hand Washing survey queried 1,015 American adults in early August about their hand-washing habits in workplace and public restrooms. Participants were from around the country, ranged in age from 18 to 65 and older, and were fairly evenly split between men and women.