From the Archives: Asset Management Software
In the October 2006 issue, RFP profiled five asset management products. Please note that these solutions can be highly complex systems with functionality and features that may operate differently in different IT and organisational environments. We strongly recommend contacting suppliers and consultants early in the buying process – and take IT support with you.
MRI, produced by Intuit
Available in Asia?
Yes, available in English, Japanese, Korean, Chinese versions in Windows, Web and Application Hosted models. Offices or alliances in Singapore, Hong Kong, Japan, Korea, Malaysia, Philippines, Australia, Thailand and Mainland China.
Average time scale for implementation?
Subject to size and scope of project, anything from three months to 12 months+
How is it delivered?
Deployed directly by Intuit MRI certified consultants. Annual support and maintenance is required for all Asia customers. This ensures clients are using latest technology and receive benefits of enhancements globally by location and real estate segments. On average classroom training consists of four to seven users, with one dedicated person groomed as a Super User or Train the Trainer approach.
Who is it for?
Focussed on Multi-National Tier I Clients, Large Local Developers / Owners, Asset Managers, Fund Managers, Property Managers, Retail, REITS, Corporate Owners.
Integrates well?
Whether all parties (inc third parties/subcontractors) are required to install special software to acess any of the tools depends on master licence agreement. Fully integrated with existing CRM or accounting modules, as well as third party applications.
Core Strengths
- Portfolio Management – Customization Toolkit (including Tables, Views, Menus), Report Design Tools, WEB Design Tools.
- Lease Management – Detailed/Drill-downs/strong reporting capabilities
- Transaction Management – Fully integrated Tenancy Management, Accounts Receivable, Accounts Payable, General Ledger, Budgeting, and Portfolio Maintenance functionality
- Financing – We provide full books/consolidation and ability to gracefully extract/export to 3rd party corporate accounting systems.
- Ad-Hoc or Preventative Maintenance Scheduling
- Comprehensive access control by . Field, Building, Entity, View, Menu, User or Database
- Integrated workflow & Event Manager with tracking
- Integrates with security systems for User, Entity, Building or Database access control
- Asset register with several levels of depreciation, listings and control over assets.
- Document sharing
- Workflow engine identifies bottlenecks and any timing delays
- Comprehensive reporting
Available as standard or requiring additional customisation: Site selection (soon in web version), Facility Audit, integration with building automation systems, energy management, Space Plan and AutoCAD integration is standard, project scheduling, own website.
And from the UK Produced by FSI
Available in Asia?
Yes, via a distributor in Hong Kong, who also provides support services.
How is it delivered?
Off the shelf product, which is fully-customisable to suit clients’ needs. Training is dependant on the number of users. For those using it on a day-to-day basis, FSI recommend all users undertake training.
Who is it for?
Service Providers, Facilities Managers, Maintenance Managers, Building Managers, end-user Engineers, Helpdesk / Support personnel, spanning all sectors.
Average time scale for implementation?
Based on UK installations, this is dependant on the complexity of the project, plus resource availability. Simple implementations, requiring little or no customisation can be completed in a matter of weeks.
Concept™ Base System
- Asset Management
- Other Works Tasks
- Buildings & Locations Property Register
- Planned Events Diary
- Contract Management
- Reports & Statistics / Crystal Connect
- Service Level Agreement Control
- Resource Register & Labour Management
- Financial Control (Cost Centres & Cost Codes)
- Supplier Register
- Health & Safety Notes
- Customer Satisfaction Forms
- Helpdesk / Call Logging
- System Security
- Personnel Manager
- Task Control
- Labour Operational Planning System (LOPS)
- Task History
- Planned Preventative Maintenance (PPM)
- Work Permits
- Document Management
- Fast Sign Off
Optional extras include:
- CAD Connect
- Invoice Control
- Building Management System (BMS) interface
- Language Utility (field name changes)
- Pocket PC & Cognito Mobile Data Solutions
- eSQL (Internet/Intranet)
- eTask Control
- eFast Sign Off
- ePurchase Order Requisition
- FM Booking System
- Portable Appliance Testing (PAT)
- Workflow
- Stores & Orders
- Computer Telephony Integration (CTI)
- Projects management
- Service Level Agreement & KPI Escalation
- Soft Services Helpdesk
- HVCA Instruction Set Import Utility
- Bespoke Plug-in Helpdesks
- Safety Management & Risk Technology
- Bespoke Client Modules
- Filter Forms (greyed out fields)
- Asbestos Module
- Task Audit Module
- Multi Database Application
- Property & Estates Management Module
- Utilities Module
Manhattan Software
Available in Asia?
Available in Asia with personal service support in Singapore, Hong Kong and Kuala Lumpur.
Average time scale for implementation?
Six to 18 months
Who is it for?
Solution for large investors, corporate occupiers, asset managers, services providers, governments, institutions, utilities, telecommunications, banking and finance.
As is or with ongoing service?
An ongoing service agreement ensures the user of upgrades, and further customisation.
Works with existing systems?
Usually synched to corporate database. Interfaces can be built to all major third party ERP systems. Can be customised to integrate with BAS or security systems – monitor meter recordings and statistics, generate cost comparison analyses, then import data from readings and interface this with third party energy products. The industry’s highest commitment to R&D.
Special Features
- Site selection with Organisational Structure Management.
- Handles complex corporate and data structures and hierarchies
- handles site selection by acquisitions and disposals and projects.
- Portfolio management
- Lease Management (inc retail with turnover rents and product categories).
- Transaction Management with integrated accounts payable/accounts receivable (AP/AR)modules
- Financial Management
- Fixed asset register
- General ledger (with Interfaces to ERP systems),
- AP/AR,
- budgeting & forecasting,
- tenant rent & service charge accounting.
- Help Desk ,
- Purchase Order Processing,
- Contract Management,
- Condition Survey,
- Project Management
- Cyclical/scheduled maintenance
- Multi-asset class condition surveys (online or with PDA) with direct feed to maintenance scheduling and reporting.
- Intelligent and event driven reminders, warnings and escalation.
- 3rd party mail integration.
- Security module
- Asset register that supports depreciation accounting
- Facility and real estate project management
- Bi-directional interface to AutoCAD
- Interfaces to the leading GIS tools (MapGuide, MapInfo, Google and Arcview)
- Budgeting.
- Work flow management
- Portal structure for website provided
- Document management
- User and group level access management
MTM, AgilQuest
Available in Asia?
Yes, with Singapore offering regional support from Singapore.
Average time scale for implementation?
Four to six weeks
How is it delivered?
Deployed directly by Intuit MRI certified consultants. Annual support and maintenance is required for all Asia customers. This ensures clients are using latest technology and receive benefits of enhancements globally by location and real estate segments. On average classroom training consists of four to seven users, with one dedicated person groomed as a Super User or Train the Trainer approach.
Who is it for?
Enterprise and multinational companies.
Does it require ongoing service agreement for upgrades and further customisation or is it ‘off the shelf’?
The software is bought through annual licence agreements, which includes free upgrades.
AgilQuest OnBoard
- comprehensive reservation system for full spectrum of mobile officing, including calendaring, telephony, hospitality, resource management.
- employees reserve own space
- entirely web-based mobile workers can connect from anywhere, at any time.
- support an entire global mobile workforce with a single server.
- customiseable according to work environment.
- scalable across an entire enterprise
- users and resources reporting
- can identify areas that are either under-or over-utilized,
- profile-driven personalization & records user preferences
- only mobile officing solution with ‘one-click’ reservations,
- centralized request & fulfillment
- integrates with workplace management systems
- graphical floor plans for space allocation & management
- many data variables can be shown visually on floor plan
- Through display of utilization data under utilized spaces can be identified by colour coding
Archibus/FM
Available in Asia?
Available in 100 countries including Asia, with a solution centre in South Korea, Australia, and a strong presence in Hong Kong. Available in English, Korean, and Traditional Chinese. Limited translations for other languages may also available.
Who is it for?
Facility and infrastructure managers with tailoring for some specific industries.
Customisation?
Is generally customised to meet user requirements and integrates with Oracle, SAP and others. It can generate up to 10 000 reports.
Features include
- Real property and lease management
- Strategic master planning
- Real estate portfolio planning
- Site planning
- Space management
- Room reservations
- Overlay with design management
- Design Management
- Integrated with AutoCAD
- Physical asset tracking
- Life and safety management
- Physical network mapping
- Furniture and equipment management
- Condition assessment
- Environmental sustainability assessment
- Emergency preparedness
- Building operations management
- Work order/work flow tracking
- Fleet management
- Telecom and cable management