by Shane Henson — May 3, 2013—Restaurant owners and commercial foodservice providers know their customers expect great food and excellent service, but they may not be aware that customers are increasingly expecting the eateries they frequent to have a commitment toward sustainability as well. Identified by the National Restaurant Association (NRA) as a top trend for 2013, sustainability continues to rank high on the list of what consumers expect most from restaurants.
From locally sourced food to recyclable and compostable products, many quick-service restaurants (QSRs) are looking for innovative strategies to build their sustainability story. To help owners and operators reduce waste, water and energy use, Cintas Corporation, a provider of sustainable foodservice solutions, has identified five commonly overlooked areas where it says restaurants can improve their commitment to sustainability.
According to Cintas, the top five most overlooked areas for sustainability improvements are:
- Restrooms: Restroom maintenance is often an afterthought for many QSRs. However, an ongoing restroom maintenance program that keeps surfaces clean from build-up extends the life of fixtures and dispensing units and can prevent landfill waste. In addition, metered air fresheners, soap and towel dispensers limit the amount of product guests use, which reduces waste.
- Floor care: To reduce water and energy use, implement programs to protect and maintain floors. According to the Carpet and Rug Institute (CRI), mats that extend 6 to 15 feet inside an entryway will trap 80 percent of soil and moisture before it is tracked into the building. In addition, an effective matting program that protects entryways and transitional areas will limit the transfer of internal contaminants, such as dirt from the kitchen into the dining room areas. This reduces water and energy waste because floors stay in better condition and require less maintenance. It also offsets carpet or floor replacement.
- Strategic sourcing: By streamlining vendors, restaurants can limit transportation, shipping, energy and paper waste. By communicating sustainability goals with the vendor, you can find further ways to reduce your environmental impact. In addition, strategic sourcing is an effective strategy for reducing cost, since it optimizes spend by better integrating suppliers into the purchasing process.
- Towels and wipes: While sanitizing wipes may be a quick way to keep hard surfaces clean throughout a restaurant, they are not necessarily the most sustainable option and can contribute to excess landfill waste. Consider alternatives to disposables such as microfiber wipes, which can be laundered and re-used many times, extending the product lifecycle and diverting products from the waste stream. Microfiber wipes also reportedly reduce up to 98 percent of bacteria from the surface, thereby improving food safety efforts.
- Cleaning chemicals: Many foodservice operators purchase cleaning chemicals in ready-to-use form, which creates unnecessary packaging, transportation and waste. Using a package-free chemical top-off service ensures chemicals are always available, and reduces waste associated with storing chemicals or improperly diluting chemical concentrates. Using Green Seal or Design for the Environment-certified chemicals also limits the amount of caustic materials released into the environment.
