by Rebecca Walker — January 25, 2010—Dean Evans & Associates, Inc., makers of the EMS line of facility scheduling and web calendar products, announced that work is underway on a benchmarking process that will involve members of its 3,700-organization customer base as well as prospective customers. The project will involve querying participants on a number of facility scheduling, meeting services and resource utilization issues.
“The availability of [scheduling and resource utilization] benchmarking data will give decision makers in the many industries we serve a solid foundation from which to issue directives on everything from hiring to resource acquisition to process improvements,” said Kevin Raasch, executive vice president of Dean Evans & Associates. “Too often these executives are asked to make difficult facility-related decisions with little, if any, supporting data. Our goal is to give them details on how their real estate and resource utilization stacks up to that of other organizations so that they are well-informed and can plot a course to higher productivity and greater profitability.”
The benchmarking process will be ongoing, with complete results and analysis made available free to participants, said the company. “We feel that providing information that is cross-industry will allow participants to see how their scheduling operations compare to other similar venues as well as to facilities of all types,” said Raasch. “And the fact that the data will be updated continually gives them both a snapshot view and the ability to assess evolving trends in facility management.”
Founded in 1986 and based in Denver, Dean Evans & Associates offers a line of sophisticated software systems for meeting and event scheduling, resource management, academic scheduling, shared workspace management (office “hoteling”) and online calendaring. For more information, see the Web site.
