by AF 0423 g3 — April 27, 2009—Digital Facilities Corporation (DFC), a leading provider of roofing asset management software, has released Service Manager-Pro, a comprehensive ASP.net solution for managing roofing services.
This solution, which works with DFC’s RoofPro asset management software, is designed to give larger roofing firms with service departments, roofing consultants and property owners an easy and efficient way to report, track and manage information about various service cases, says the company.
Companies can offer Service Manager-Pro through their Web sites to internal users and clients for permission-based access to selected facilities. These users can report, update and track roof repairs from start to finish with the option to attach photos, estimates, and key documents.
Internal administrative tools allow users to access workflow steps, warranty tracking, activity types, severity codes, service case numbering and work order forms. Preset email notifications with status reports notify stakeholders when roofing problems are reported, how repairs are proceeding, and when the repairs are completed, allowing service communication to be handled effectively and expeditiously.
Digital Facilities Corporation offers integrated software solutions, consulting, and online services to building owners and facility managers; service providers (contractors, consultants and distributors); and product manufacturers. For more information, see the company’s Web site.
