by Brianna Crandall — December 9, 2019 — Excel Dryer, manufacturer of fine American-made hand dryers for more than 50 years, recently announced it has again raised the bar for the hand dryer industry. According to the company, its signature product, the XLERATOR Hand Dryer, created the high-speed, energy-efficient product category, and set a new standard for performance, reliability and customer satisfaction. Now Excel Dryer says it is setting a new industry standard by offering an improved product with 50% longer life and an industry-leading seven-year warranty, without increasing the list price.
Effective December 1, 2019, all XLERATOR and XLERATOReco Hand Dryers are warrantied for seven years; this covers all parts, and most importantly, the motor. Excel Dryer points out that many other hand dryers on the market offer a lesser, more restrictive warranty, typically one to five years.
William Gagnon, vice president of marketing and sales at Excel Dryer, recommends buyers thoroughly review the warranty of any dryer they are considering purchasing.
Gagnon cautioned:
Though some manufacturers offer longer warranties, a review of the fine print shows that motors are typically only covered for three years, and sensors are only covered for one. Both of these parts are crucial to hand dryer functionality and are covered for a full seven years by Excel Dryer.
According to Excel Dryer, other well-known hand dryer manufacturers have recently increased the list price of their products, without making any substantive improvements to product or warranties. Excel Dryer’s price list, on the other hand, is remaining the same despite the manufacturer’s notable product improvement and extended warranty.
Gagnon commented:
We pride ourselves on manufacturing a dependable product our customers can rely on. We are always looking for ways to improve our products and deliver more value to our customers. And with our latest product improvement, we’ve done just that.
Excel Dryer’s expanded and enhanced product line features adjustable sound, speed and heat controls. Combined with numerous options and a complete line of accessories, the optimal hand-drying solution can be designed for any restroom environment. The family-owned and -operated company prides itself on offering a high level of customer service and making sustainable products people can depend on.
For more information about Excel Dryer and its improved XLERATOR Hand Dryers, with their extended product life and warranty, visit the Excel website. Available for distribution worldwide, Excel Dryer products can be purchased through an established network of sales representatives who call on more than 5,000 distributors globally.
For more FM-specific information on Excel Dryer’s product offerings, see the company’s FMLink page.