March 18, 2024 — ARC Facilities, a pioneer in the use of artificial intelligence (AI) to extract, search, update, and share facility information using mobile devices, has released the next generation of its mobile platform, providing facility teams with faster, more intuitive access to building data in the field. Field access improves response to emergencies and mechanical breakdowns, streamlines preventive maintenance, and results in reduced risk to business continuity, improved life safety, and reduced repair and operational costs, the company points out.

ARC Facilities offers faster access to building data in the field, where you need it. Image courtesy of ARC Facilities
Suri Suriyakumar, CEO, ARC Facilities, stated:
With next-generation AI, we’ll see a profound influence on operational efficiency and planning, particularly in how we access long trapped and siloed information. Harnessing historical data and environmental factors, AI’s predictive analytics identifies patterns, empowering proactive information to streamline operations, minimizing expenses and downtime.
Jon Styrlund, vice president, ARC Facilities, added:
Our focus is on how we can use AI-powered tools to enhance productivity by putting information technicians need in their hands when they need it, maybe even before they know they need it. If you’re standing on a ladder repairing an air handler, your phone should already be searching the most likely information you need, like troubleshooting instructions and parts lists.
As facilities have grown more complex, the accumulation of equipment, building, renovation, and compliance information, has grown, too. Because technicians are constantly on the go, they need detailed information at their fingertips to ensure business continuity, enhance their customer’s experience, boost safety and emergency responsiveness, and maintain their building’s smooth and safe operations.
Major platform upgrades to ARC Facilities include several advanced AI features:
- AI-powered search results are tailored to users, based on user profile, search history, and other information, ensuring technicians receive the most relevant and accurate information.
- Custom widgets allow you to prioritize and go directly to the information you need right from your dashboard to eliminate unnecessary steps.
- QR codes for pins, equipment and forms take you directly to Inspection Reports or Daily Security Checks, Custodial logs or Equipment information using just your camera, eliminating the time required and steps to search or navigate through the app.
- Use customizable pins and icon colors that match your company’s color palette and familiar look and terminology.

ARC Facilities can automate routine processes, improve response to emergencies, and improve decision-making and efficiency of operations. Image courtesy of ARC Facilities
The ARC Facilities platform, built on advanced AI, was created to extract information from complex documents, automate routine processes, and improve response to emergencies. By delivering improved access to information, teams can improve decision-making and efficiency of operations.
For technicians, embracing these new AI capabilities enables them to transition into more strategic roles. Day-to-day tasks become more technology-driven, leading to a more proactive and efficient working environment.
By embracing advanced technologies like ARC Facilities, organizations can proactively safeguard against external threats like floods and cyber-attacks. Leveraging innovations in AI helps protect against costly business disruptions, ensuring uninterrupted operations.
ARC Facilities helps organizations strengthen their organizational stability and reputation, improve productivity, and reduce financial risk.