by Shane Henson — February 6, 2012—FM:Systems, a provider of integrated workplace management systems (IWMS) and computer-aided facilities management (CAFM) software, recently announced that FM:Interact, the company’s premier modular suite of Web-based applications, has been successful in giving Harvard Pilgrim Health Care the capability to track, analyze and report facilities information to improve operational effectiveness and minimize costs.
Harvard Pilgrim Health Care is a full-service health benefits company serving members throughout Massachusetts, New Hampshire and Maine. According to FM:Systems, the facilities team needed a better way to track space use for the organization to help cut operating costs. With more than 700,000 square feet managed by the facilities department, previous space management products either lacked functionality or weren’t flexible enough to integrate with other systems already in use.
In selecting FM:Systems, Harvard Pilgrim found a robust solution with a user-friendly interface and comprehensive data collection, tracking, and reporting capabilities, and they’ve been able to cut costs by consolidating unused space. Previously manual processes like onboarding and maintenance requests are now entered in the system, report Harvard Pilgrim’s facilities team, enabling internal resources to be allotted to more strategic projects like ergonomics and work station evaluations. Having data centralized for quick access and reporting further helps departments communicate and work together more effectively.
“It’s always exciting to see customers maximizing the potential of FM:Interact and using the system to make a big impact in their organization,” said Kurt von Koch, vice president of sales and marketing for FM:Systems. “Harvard Pilgrim is a great example of how FM:Interact can help organizations cut costs, improve productivity and increase internal communications.”
Headquartered in Raleigh, North Carolina, many of the world’s leading organizations rely on FM:Systems products, including DuPont, GMAC, Herman Miller, Indiana University, Lockheed Martin, the National Institute for Standards and Technology, the U.S. Census Bureau and Wyeth Pharmaceuticals.
For more information, contact FM:Systems as well as see their FMLink ad.
