Fulcrum/Lumidigm biometric ID helps medical clinic in challenging conditions identify patients, manage records

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by Brianna Crandall — September 20, 2013—Fulcrum Biometrics, an international provider, distributor and integrator of biometric systems and devices, was selected to develop and deploy a customized patient identification solution for the New Tribes Mission Medical Clinic in Papua New Guinea that shows the technology’s flexibility and usefulness and could be used in other countries with similar challenges in communication, literacy or difficult living conditions.

The system, which is based on Fulcrum’s FbF Demographica biometric identification application and customized with the FbF modular development framework, uses an M-Series multispectral fingerprint reader from Lumidigm. The unique imaging capabilities of Lumidigm’s biometric sensors allow the clinic to accurately identify people who come into the clinic for healthcare services even if their fingerprints are worn or damaged — a common characteristic of the demographic.

The New Tribes Mission (NTM) Medical Clinic serves a vital role in providing medical care and pharmacy services for several thousand local citizens as well as roughly a thousand missionaries and other expatriates living in Papua New Guinea. Since its inception, the clinic had been struggling to keep accurate medical records due to difficulty in accurately identifying their repeat patients. In a culture with hundreds of different indigenous languages and where people often have no form of ID and many are not able to read, write or sign their names, biometrics provides a fast and reliable form of identification.

Using the modular Fulcrum Biometric Framework (FbF), Fulcrum was able to quickly customize the FbF Demographica biometric identification system to provide the clinic with a fast, accurate and easy way to register patients in the clinic and ensure that each individual’s medical records are always associated with his or her proper identity. The application is browser-based and operates on a standard desktop computer (PC) running a Windows operating system (OS).

The Lumidigm M-Series multispectral fingerprint reader is used for capturing and identifying fingerprints. Once a patient is enrolled in the system, on each subsequent visit to the clinic he or she can sign in by presenting four fingerprints to the scanner. The system immediately pulls up the patient’s identification record along with the patient’s photograph, and the receptionist verifies that the record matches the patient.

Because so many residents live and work in challenging physical conditions, their fingerprints can become damaged or worn over time. The Lumidigm device is particularly useful in scanning difficult-to-read fingerprints because it reads not only the surface print but also the subsurface print, says the company. In addition, very dry or wet conditions do not affect the ability of the Lumidigm M-Series to read fingerprints. The patented multispectral approach available only in Lumidigm’s sensors reportedly allows NTM to reduce the time and stress of accurate patient identification, efficiently manage patients’ records, reduce costs associated with duplicate records and service, and ensure continuity of service.