by Shane Henson — October 17, 2012—G4S Secure Solutions, North American division of G4S, global provider of a wide range of security services and technology solutions, has released a new incident and case management software designed to help security directors and facilities managers charged with security to analyze risk and better allocate resources.
Called RISK360, the software complements other physical security systems and gives security professionals a systematic way to see disparate data from multiple locations, says the company. Also, given that it is a Web-based application, it is easily accessible from any computer or device with Internet access.
RISK360 starts by giving users a way to capture information, whether it be from a smartphone, via text message or e-mail, or by computer entry. It then sends out real-time notifications to a predetermined list of people who can manage the incident by assigning it for investigation, if needed; collecting additional information, such as persons of interest or vehicles involved; and setting protocols for the questions that are required to be answered. As the user or users build a database of incidents, they will begin seeing trends and identifying areas to optimize the company’s safety and security program using real data, says GS4.
GS4 says the cloud-based software-as-a-service (SaaS) solution was designed in cooperation with G4S customers, including Bill Strother, director of corporate security for Weingarten Realty, which owns more than 350 shopping centers in 22 states.
