by Shane Henson — August 26, 2011—The Global Facility Management Association, an international nonprofit representing organizations that provide leadership in facilities management, announced the winners of the second annual Global FM Awards for Excellence in Facilities Management.
Facilities personnel working in the participating countries as well as other countries and in all sectors may be interested to learn about their award-winning peers’ achievements and ways in which they improved their respective workplace environments.
These awards are intended to recognize the “best-of-the-best” within the facilities management world, say officials over the awards ceremony. They give an invaluable worldwide recognition to recipients for their commitment and success in promoting and enhancing facilities management practices. Award recipients demonstrated the value of their innovations and/or improvements to the community through sustainable outcomes in the facilities management industry. The innovations and/or improvements arose from research or an initiative. They were in turn substantiated by supporting documentation or independent verification of the outcomes of the initiative, or in the case of research, the key findings.
The three levels of recognition awarded were the Platinum Award for Excellence in FM, the Gold Award for Excellence in FM, and the Silver Award for Excellence in FM.
The Platinum Award for Excellence in FM went to Gary Hills from BBC Workplace for the submission “Innovation in Technology and Systems for Risk Management,” supported by BIFM from the U.K.
The aim of this submission is to demonstrate how BBC Workplace has created an innovative solution, from which the principles can be replicated at organizations operating large property portfolios at multiple sites. It shows how a risk assessment methodology has been implemented using a bespoke software system that ensures a consistent approach and accountability for the decisions made. This is in spite of the potential for different assessments, which is principally caused by the number of users involved and localized views.
The Gold Award for Excellence in FM went to Mark Paul, MITIE FM, for the submission “Innovation in Customer Service Using Technology.”
This entry highlights the “Passengers with Reduced Mobility” (PRM) technology solution developed for London Luton Airport by MITIE Facilities Management. The objective was to demonstrate how MITIE has created an innovative and unique solution that not only meets the customer’s challenging requirements, but also improves service to a group of passengers for whom travel can be difficult.
Taking home the Silver Award for Excellence in FM was Eduardo Barbosa de Oliveira; Sandra Alexandre Costa and Felipe Lobo, Hines Gerenciamento de Propriedades Ltda, for the submission “Hines Green Office Tenant.”
Hines’ commitment to sustainability, through the implementation of the Hines Green Office and Hines Green Office Tenant Programmes, aims to create healthier environments with lower costs for its tenants and more valuable property for investors.
