Guardly integrates with PPM 2000 to drive incident management efficiencies

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by Shane Henson — April 17, 2013—Guardly, a Toronto-based provider of mobile safety apps and cloud infrastructure for enterprise and public safety, and PPM 2000, a developer of risk and security management software used worldwide, recently announced an integration between the Guardly Command solution and PPM 2000’s Perspective software that is designed to improve emergency response on university campuses, office buildings, healthcare facilities, transit systems and other locations.

Guardly Command is a real-time platform for emergency incident monitoring, management, communication and response that helps security operations teams make faster and more effective decisions during emergencies. Guardly mobile safety applications available on Android, iPhone, BlackBerry and Windows Phone act as personal emergency phones that broadcast real-time outdoor/indoor location, profile and identity, and support two-way communication with security operations, authorities and personal safety contacts. Guardly’s industry-leading Indoor Positioning System (IPS) reportedly provides security operators with building, floor and room-level location data within five seconds of triggering an alert from its safety apps.

Perspective by PPM 2000 is an end-to-end software solution for responding to, reporting on and analyzing enterprise security events…from dispatches to activities, incidents to investigations. Users intelligently action and query their data to make informed decisions that reduce risk, optimize performance and illustrate the effectiveness of their security and investigative operations, says PPM. Perspective is highly customizable and can be configured for a single location or implemented worldwide, dedicated to corporate security or expanded across multiple departments.

The integration between PPM and Guardly represents one of the first commercial off-the-shelf integrations directly linking a leading incident management system with mobile safety apps designed for enterprise-wide distribution and scale, says Guardly. When configured for a customer, Guardly-initiated alerts trigger pre-categorized alerts in the Perspective DispatchLog for easy discovery, review and action. Over the course of the incident, all data captured in the Guardly system such as real-time outdoor/global positioning system (GPS) and indoor location updates, instant message communications and private notes recorded by operators, will be synchronized with Perspective for future incident investigation and analysis.

According to both companies, this innovation provides command center operators with more actionable data in the first few seconds of an emergency event, and real-time communication tools that enhance information gathering from emergency callers by operators. This improved situational awareness allows operators to make key decisions faster and more effectively, better manage resources and assets, and ultimately improve business resiliency and risk mitigation for customers.