by Rebecca Walker — April 20, 2011—IDC Energy Insights announced the availability of a new study that it says reveals the critical need for the utility industry to implement business analytics solutions to support automation processes, to make better capital investment decisions, and to empower customers to manage their energy lifestyles. According to the study, the utility industry is expected to be one of the fastest-growing industries in adopting business analytics technology in the next few years.
The report, Business Strategy: Ready for the DipErrPlunge? Utility Business Analytics, details how utilities can efficiently leverage business analytics in both the near and long term to improve operations, increase customer satisfaction, and continuously optimize business decisions.
The IDC Energy Insights report highlights where business analytics will likely return the most business value for utilities, describes near-term implementation strategies, and outlines the key factors for ensuring long-term success. The report also features a list of vendors who are working with utilities to help deploy analytics solutions that meet utility business needs.
IDC Energy Insights assists energy businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. For more on the company, see its Web site.
