by Jbs060410 f3 — June 11, 2010—The International Facility Management Association and Today’s Facility Manager have teamed up to release a new study, the Facility Management Staffing Report.
This report provides an overview of staffing issues within the FM profession, helping facilities and human resources professionals determine if they are applying sufficient support to the FM function.
The report is based on a survey of IFMA members and TFM readers. The survey assessed staffing levels for professional, skilled trade and non-skilled FM positions; measured total staffing levels; and identified factors that drive staffing, such as industry sector, size and type of space managed, outsourcing practices, employee turnover and location. The study also provides a ratio of FM staff to square footage managed.
Study respondents include 1,414 FM professionals working in 134,900 locations/unique buildings, managing 9.91 billion square feet of space. Based on these numbers, and by determining what proportion of the total FM universe these responses comprise, the report estimates there are a total of 408,000 facilities professionals working in the United States.
Among the study’s findings:
- The majority of FMs work in a service industry, followed by institutional and manufacturing settings;
- More than half of FMs manage multiple buildings in multiple sites, and many manage a combination of owned and leased space;
The majority of companies handle facilities planning, project management, moves/additions/changes, space planning, and operations and maintenance in-house;
- Services most often handled by a third-party provider are janitorial, roads and grounds, construction, food services and security;
An average of 59.3 total staff work within each company’s facilities department, including professional staff, skilled trade and non-skilled workers;
- In the past year, FMs report an annual pay increase of two percent for professionals, skilled trade and non-skilled workers; and
Four out of 10 respondents report that their total space managed has increased over the past year, indicating that FMs are doing more with less staff.
