by Shane Henson — October 31, 2011—The International Executive Housekeepers Association (IEHA) launched its Integrated Cleaning and Measurement (ICM) Module (Version 1.0) at the recent ISSA/INTERCLEAN North America 2011, held in Las Vegas in late October. IEHA’s goal in developing the ICM Module is to provide IEHA members and cleaning professionals with the skills to expertly measure processes and practices, better the performance of their cleaning organizations as a whole, and position themselves for success.
ICM is an open-source system—owned and administered by the nonprofit IEHA—that integrates measurement into cleaning processes to enable data-driven and verifiable improvements in cleaning outcomes through the use of measurement tools and well-chosen metrics. Examples of improvements driven by associated metrics include enhanced productivity based on time studies, and improved levels of cleanliness determined using measurement devices such as ATP meters or particle counters. By integrating measurement into systems of cleaning, ICM enables a cycle of continuous improvement.
Facilities managers responsible for the janitorial and cleaning services of the buildings they manage may benefit from using the module to help improve cleaning processes and verify improvements in outcomes.
Soon, IEHA will provide general public access to ICM information on Wikipedia and the availability of the full draft open-source ICM Module (Version 1) on a separate IEHA ICM Wiki.
