by Brianna Crandall — July 12, 2013—ISS, a global provider of a range of facilities services, and H. J. Heinz, one of the world’s leading marketers of branded foods to retail and foodservice channels, have entered into a new partnership covering the delivery and management of Integrated Facility Services (IFS) throughout Heinz facilities in Europe.
Building on almost 20 years of cooperation in the United Kingdom, the new five-year agreement covers 15 food manufacturing and office locations in eight countries across Europe: the UK, Ireland, the Netherlands, Italy, Spain, Belgium, Poland and France.
ISS will provide catering, cleaning, grounds maintenance, mechanical and electrical engineering maintenance, pest control, property services, reception services, security and waste management as part of the new contract.
“The new agreement with Heinz is a significant expansion of a strong long-term relationship between our two companies. ISS has for more than 18 years successfully provided services to the Kitt Green plant in UK. We are delighted that Heinz has trusted us with this new agreement where we will be managing key locations for Heinz in Europe,” said Jeff Gravenhorst, Group CEO for ISS A/S.
“Exacting quality and safety standards are core to our mission and central to our heritage. They have driven our growth and success since 1869, when our founder, Henry John Heinz, began selling his first product, horseradish, in clear glass bottles so consumers could see the Heinz difference – the quality of our products and our use of wholesome ingredients. We expect our suppliers to take brand protection very seriously. It is very important to us that our service partners can support our global leadership positions and deliver strong risk management,” said Dave Newton, Director Indirect Procurement from H.J. Heinz.
“ISS has experienced increased demand from international and regional companies interested in more integrated outsourcing. We have built a platform enabling ISS to self-deliver a complete set of facility services such as catering, property, cleaning, support and security services in countries and regions across the world. This offering is particularly relevant for customers looking for consistent and transparent service delivery with a strong focus on risk management across several countries, regionally or globally,” Gravenhorst continued.