by Brianna Crandall — June 4, 2014—Global facilities services provider ISS has again placed number one on the International Association of Outsourcing Professionals (IAOP) annual rankings of the world’s best outsourcing companies. IAOP revealed the lists of its annual Global Outsourcing 100 and World’s 20 Best Outsourcing Advisors in alphabetical order in February, and now the official rankings and sub-lists have been unveiled in a special advertising section in the June 16, 2014, Fortune 500 issue of FORTUNE magazine.
Outsourcing companies apply for inclusion on the lists, and the applications are then judged by an independent panel of experienced outsourcing buyers on four critical characteristics: size and growth; customer references; organizational competencies; and management capabilities. Applicants for the Global Outsourcing 100 are also eligible for the IAOP/ISG GOSRIA award for corporate social responsibility.
In addition to the main list, companies that apply for The Global Outsourcing 100 are grouped into sub-lists by geography, services provided and industry focus. Other honors and categories of special note are highlighted. In all, IAOP created 80+ sub-lists of the 2014 Global Outsourcing 100 companies by “Best Overall,” “Best by Industry Served,” “Best by Service Provided,” and “Best by Geography Served.”
The outsourcing service providers named to the ninth annual listing of Global Outsourcing 100 includes companies from around the world providing the full spectrum of outsourcing services. The top 75 form the Leaders Judging Group of larger, more established firms, and the final 25 comprise the Rising Stars Judging Group of smaller, emerging companies. Besides ISS, the list includes such major FM/real estate services providers as CBRE, Jones Lang LaSalle, Johnson Controls and ARAMARK.
“The companies on this year’s Global Outsourcing 100 list represent the elite in our field, hailing from every corner of the globe and providing an extensive array of cutting-edge services,” said IAOP CEO Debi Hamill. “Each year the competition to be named to the top 100 companies continues to reach higher levels, as the outsourcing industry continues to grow and mature in many markets.”
The top 10 companies of the 2014 Global Outsourcing 100 are:
- ISS
- Accenture
- CBRE
- Kelly Outsourcing and Consulting Group
- Colliers International
- HCL Technologies
- NCR Services
- Pactera
- Capgemini
- CGI
The complete 2014 Global Outsourcing 100 list as well as the rankings for the 2014 World’s Best Outsourcing Advisors and The 2014 Global Outsourcing 100 Sub-lists are available on the IAOP Web site. Sub-lists cover such categories as overall revenue, revenue growth, number of employees, employee growth, number of centers worldwide, best corporate social responsibility (CSR) in outsourcing, multi-year winners and more.
Top-ranked Copenhagen-based ISS delivers a complete set of integrated facilities services such as facilities management and cleaning, security, property, catering and support services in more than 50 countries around the world. Group CEO Jeff Gravenhorst gives credit to his 530,000 colleagues around the world for their “appreciation and understanding of how our services help our customers’ businesses, coupled with their strong engagement in delivering those quality services day after day, that make our customers happy and satisfied.” ISS has appeared on The Global Outsourcing 100 list for several years.
