by Brianna Crandall — August 4, 2014—ISSA, The Worldwide Cleaning Industry Association, has added several free cleaning industry-related videos to its collection of ISSA-TV Educational Quick Clip videos in the last several weeks, which are described briefly below.
ISSA-TV: “Don’t Take Hard Floors for Granite”
In the latest free video clip from the week of July 16, Bill Griffin, president of Cleaning Consultant Services in Seattle, Washington, draws upon his more than 25 years of experience to reveal four techniques to help facilities and cleaning professionals determine the hard flooring material they are dealing with. He demonstrates the distinctions of hard flooring materials such as marble, granite, concrete and terrazzo, and explains how to care for trendy hard floors from the ground up.
ISSA also provides Training DVDs that deal with hard floors.
ISSA-TV: “Go From Sales Manager to Selling Process Coach”
In this video from the week of June 25, sales guru and author Jim Pancero shows how sales managers can take the next step to becoming selling process coaches and become more effective leaders. Pancero explains how changing the question is the answer to improving sales.
In the latest episode of ISSA-TV’s new “Cleaning Superheroes” video series (June 12), Lynn Krafft, an ISSA Certification Expert (I.C.E.), explains how his proactive problem solving unmasked a dust culprit and rescued a customer after a building manager had suddenly called and said she wanted the company out by the end of the day. Krafft concluded that if you feel there is a cleaning issue beyond your control, seek help.
ISSA-TV: “The Four Phases of Floor Maintenance”
In the video for the week of May 28, Richard Bodo points out that a single grain of sand can act like 32-grit sandpaper on your floors, and that 80%-90% of all soil in building was brought in from the outside. Bodo explains how stopping soil from entering the facility is the first line of defense and just one of four components for carpet and hard floor care—Preventive, Removal on a daily basis, Interim maintenance, and Restorative maintenance—and gives an overview of each.
