Jurisdictions in three states contract with Public Safety Corporation’s CryWolf service to reduce false alarms

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by Brianna Crandall — August 29, 2014—Of interest to business owners and managers in localities that charge high fees for false alarms, Maryland-based Public Safety Corporation, Inc. (PSC) announced three new contracts this week to provide two cities and two counties across the country with its PSC’s CryWolf False Alarm Management software and services.

CryWolf provides comprehensive functionality to track alarm activations, process invoices, and collect payments related to false alarms. CryWolf clients report 40%-80% or more reductions in false alarms resulting from this technology and service. Currently used to reduce false alarms in more than 500 cities and counties throughout the U.S. and Canada, CryWolf technology and services have helped public safety agencies reduce false alarms, increase fee and fine collections, and streamline false alarm processing.

Arcadia and Folsom, California

The California cities of Arcadia and Folsom contracted with PSC staff to manage their false alarm programs on an outsource basis. Arcadia is a long-time client and, after a competitive procurement, selected PSC to continue managing the city’s alarm program for another six years. The city of Folsom marks PSC’s 30th California client.

Harris County, Texas

Harris County, the fourth largest county in the country, licensed CryWolf software to be installed in the county and operated by police department personnel, to help enforce the county’s alarm ordinances.

Wilson County, North Carolina

Through a competitive bidding process, Wilson County “overwhelmingly” selected to contract with PSC staff to manage the county’s false alarm program on an outsourced basis. City officials reported that the police department responded to 5,500 alarm calls in 2013. Of those calls, 95% were false alarms. PSC reportedly has a long successful track record of reducing false alarms in North Carolina—Wilson County is PSC’s 20th client in the state.