by Rebecca Walker — January 14, 2011—Maxxess is launching a smartphone-based security service called emobile, which provides a very exciting opportunity for organizations to dramatically improve the effectiveness of how they communicate with their mobile workforce, said Lee Copland, Managing Director of Maxxess Systems EMEA.
The new smartphone critical messaging service, which has been integrated into the Maxxess efusion security management software platform, is designed to enhance an organization’s existing communication infrastructure by providing simultaneous connectivity to an entire mobile workforce. Emergency information, crisis management instructions, general company news and product updates can all be communicated through organization-defined screens.
Initially, emobile will be offered on Blackberry phones but ultimately it will also be available with Android, iOS and Windows based smartphones, says Maxxess.
The Maxxess efusion system will offer two types of messaging services. Priority Messaging empowers an organization to communicate information simultaneously to its entire mobile workforce. It also provides the means for individual mobile workers to directly connect to a specific department to request support by using easy to complete forms.
Duress Messaging provides peace of mind for lone workers who can access the Duress features of emobile if they feel threatened or if they encounter any other problem as they go about their work. When the Monitor Me feature is activated, emobile ensures that geolocating GPS signals are sent at regular intervals to a control room. If attacked or injured, users can activate the emobile Help feature to summon immediate assistance by pressing a pre-programmed key on the smartphone.
The emobile service also lets the facility carry out surveys and analyze the results in real time. It may be, for example, that an organization will wish to check who might be available for overtime work on a specific day or it wants to equip its mobile workforce with an easy way of providing feedback on a new product or service.
For more information, see the Maxxess Web site.
