by Brianna Crandall — April 16, 2014—As businesses grow and technology changes, the communication process grows more complex, and companies need to implement various solutions for collaborative working in order to improve workplace agility and efficiency. A new report from global market research and consulting company MarketsandMarkets explores the current state of the enterprise collaboration market and expected future direction and growth in the areas of telephony, unified messaging, conferencing, collaborative platforms and applications, and enterprise social networks.
The report, Enterprise Collaboration Market [Solutions (Telephony, Unified Messaging, Conferencing, Collaboration Platforms, Enterprise Social), Services, Deployment, User Types (SME, Enterprises)] – Global Advancements, Worldwide Forecasts & Analysis (2014 – 2019), defines and segments the enterprise collaboration market into various sub-segments with an in-depth analysis and forecasting of revenues. The report also identifies the factors driving this market, various restraints and opportunities impacting it, a technology roadmap, and adoption trends.
According to the report, the major driving factors for the enterprise collaboration market are rapidly evolving communications standards; an increase in the amount of data flowing for communication; and hyperconnectivity to the Internet. Enterprise collaboration service providers are facing challenges in terms of how much control the information technology (IT) department has over data being shared, limited control on flow of data; security to network infrastructure; and security of the data being shared.
MarketsandMarkets forecasts that the enterprise collaboration market will grow from $47.30 billion in 2014 to $70.61 billion in 2019. In terms of geographical regions, North America and Europe are expected to be the biggest market in terms of revenue contribution, while Asia-Pacific (APAC) and Europe are expected to experience increased market traction during the forecast period.
The report identifies major players in the enterprise collaboration market as IBM, Cisco, Google, Microsoft, Jive Software, Citrix Opentext, Novell, and VMware. MarketsandMarkets has segmented the market by solution, services, deployment types, end users, verticals and regions for the report.