by Shane Henson — July 23, 2012—Research and Markets, a leading source for international market research and market data, has announced the addition of the Janitorial and Carpet Cleaning Services report by First Research to their offerings, which currently consist of more than 1.5 million reports.
Key topics covered in the report include business challenge, business trends, industry opportunities, call preparation questions, financial information, and industry forecasts.
According to the company, the U.S. janitorial services and carpet cleaning industry consists of about 50,000 janitorial companies and about 9,000 carpet and upholstery cleaning companies with combined annual revenue of about $35 billion. Major companies include divisions of companies such as ServiceMaster and ABM Industries, private companies such as UGL Unicco and Stanley Steemer, and franchisers such as Coverall Health-Based Cleaning System and Jani-King. The industry is fragmented, notes Research and Markets, as the 50 largest companies generate about 30% of revenue. Also, janitorial services generate most of the revenue for the industry.
The report also discusses how commercial real estate occupancy and income growth are driving demand for cleaning services. The profitability of individual companies depends on good marketing, says Research and Markets. Large companies have an advantage in serving customers with multiple locations. Small companies can compete effectively in local markets, especially for small business and residential customers. Both segments of the industry are labor-intensive: for janitorial services, average annual revenue per employee is about $35,000; for carpet cleaning about $70,000.
In regard to products, operations and technology, janitorial services account for about 90% of industry revenue, says Research and Markets. Janitorial work includes general services, such as cleaning, trash pickup, floor polishing, and the specialty services of cleaning carpet and ducts and washing windows. Operations consist of crews cleaning commercial, industrial, and residential buildings by hand or with the help of basic equipment like floor polishers.
