by Brianna Crandall — February 17, 2014—ServiceChannel, a leading facilities services management platform, recently announced that it has partnered with GoodData, a leader in cloud business intelligence, to help deliver a state-of-the-art, big data reporting and analytics platform to its customers.
“ServiceChannel is in the unique position in our industry to have a proprietary database containing more than twelve years of independent cost and performance data. We needed to empower our information-hungry customers with the ability to unlock the power of our data with state-of-the art reporting and visualizations,” says Sid Shetty, President, Consulting Services and Vice President of Operations, at ServiceChannel. “We’re excited about our partnership with GoodData. This new analytics platform will transform how our customers leverage data and get fast answers to their business-critical questions.”
ServiceChannel’s GoodData-powered ProView application offers such views as this Priority Analysis for work orders.
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ServiceChannel uses GoodData to power its ProView application that delivers powerful, customized analytics with historical, current and predictive views of business operations. ServiceChannel’s ProView includes operational, tactical and strategic reports that all lead clients to more effective decision-making.
In addition, ServiceChannel’s Consulting Services group will use GoodData technology to provide custom solutions that enable clients to adopt best practices, benchmark results, generate and track savings, and optimize their business for greater efficiency.
“We’re proud to partner with ServiceChannel, who shares our vision of how a best-in-class analytics platform can transform business,” said Roman Stanek, CEO and founder of GoodData. “Together with ServiceChannel we are helping companies in the retail, restaurant and facilities management industries gain quicker access to their data and make better business decisions through powerful but easy-to-use technology.”
The GoodData cloud-based business intelligence platform enables more than 100,000 global users to unlock the power of their data; get fast answers to business-critical questions; easily integrate, analyze, visualize and share data; and build a culture of innovation. GoodData is headquartered in San Francisco and is backed by Andreessen Horowitz, Fidelity Growth Partners, General Catalyst Partners, Next World Capital, Tenaya Capital, TOTVS SA, and Windcrest Partners.
ServiceChannel provides facilities managers with a single award-winning platform to source, procure, manage and pay for facilities maintenance services from commercial contractors. By providing a real time, Web-based view of service data across all trades, locations and contractors, FMs can drive significant return on investment (ROI) for their organizations without outsourcing or investing in new infrastructure. More than 40,000 contractors reportedly use ServiceChannel every day at over 100,000 locations in over 63 countries.
