by Brianna Crandall — August 11, 2014—Facilities managers who feel like they should buy green products but are not sure they can afford them are in good company according to the latest research from Shelton Group, a marketing communications firm entirely focused on the sustainability and energy efficiency sectors.
Green attitudes are gaining ground, but green purchases and behaviors have slowed down, most likely due to the improving economy, according to Shelton Group’s most recent Eco Pulse study, which polls American consumers each year to track shifts in their attitudes, purchases and behaviors related to sustainability.
“Last year, an improving economy seemed to be stimulating environmental engagement and green product purchases, and all signs pointed to an increase in market adoption and significant sales growth for green products. But that’s not the case,” said Suzanne Shelton, CEO of Shelton Group.
“We’re seeing a continued shift toward more pro-environmental attitudes, along with increasing concerns and feelings of eco-guilt that should, logically, be leading to more sustainable purchasing. But purchases and actions are not lining up with professed beliefs. And we think the improving economy is to blame.”
The seventh annual study found that with the exception of recycling, self-reported green behaviors and product purchases are generally stagnant or down across the board — from home energy and water conservation habits and product purchases, to transportation activities, to greener cleaning, personal care and food product purchases.
“We think the improving economy shifted attention away from conservation and frugality,” said Shelton. “But the good news for green brands is that 70% of Americans are searching for greener products, and corporate commitments to sustainability are becoming a baseline criterion for product consideration. Companies that are doing a good job of ‘owning’ a sustainability issue or that are known for environmentally responsible practices are becoming appealing to more and more consumers,” said Shelton.
The study shows a continuing trend in the way Americans identify green products, relying less on packaging call-outs and more on overall corporate reputation and certifications. Half the population said that a company’s environmental reputation impacts their decisions as to whether or not to buy its products, and this impact is even stronger for those searching for greener products.
Specifically, the study found:
- Over a quarter of the market rely on certifications in their identification and selection of green products, but almost 30% of Americans said they know a product is green based on the company’s environmental record.
- When asked the things that most strongly contribute to green reputation, the study shows increased emphasis on improving product content, such as removing chemicals of concern or adding recycled content, and reducing waste. However, corporate social responsibility initiatives also have a strong impact, as evidenced by unaided recall results. Many brands identified as green are not technically sustainable, but have successfully adopted environmental, health or human service initiatives that seem to be giving them a “green halo.”
- Respondents were asked what they would do if a company that makes their favorite toilet paper and advertised itself as green were to receive a government fine for failing emissions standards or for polluting a nearby river. Results remained consistent with previous years, with almost 70% saying they would stop buying the product. Specifically, 50% said they would stop buying, and 19% would not only stop buying, but also encourage others to do the same. Only 30% said they would likely continue to buy the product.
- While green product purchase drivers can vary across product categories, results showed that the top two drivers (natural resource conservation, 25%; health and safety, 23%) are the same as they were five years ago — the last time the study asked this question.
“We hope these findings help companies understand how important it is to define and tell their corporate sustainability story,” said Shelton. “By leveraging the issues consumers care about most, companies can get a competitive advantage while doing the right thing for the environment.”
Eco Pulse 2014 is available on the Shelton Group Web site.
