by Brianna Crandall — June 1, 2011—Companies based in the United States dominate the top 10 group of outsourcing providers and advisors in the 2011 Global Outsourcing 100 list announced recently by the International Association of Outsourcing Professionals (IAOP). Accenture continues to hold the number one position among service providers for the fourth consecutive year, and Alsbridge was named the top advisor for the first time.
Six U.S. companies are ranked among the top 10 service providers of companies with more than $50 million in revenue or 5,000-plus employees: 1/ Accenture (U.S.); 2/ ISS (Demark); 3/ Sodexo (France); 4/ Infosys Technologies (India); 5/ Convergys (U.S.); 6/ CB Richard Ellis (U.S.); 7/ CSC (U.S.); 8/ NCR (U.S.) 9/ Wipro Technologies (India); and 10/ Johnson Controls (U.S.).
The top 20 advisory firms are all U.S. based other than Quint Wellington Redwood of the Netherlands. This year’s rankings are: 1/ Alsbridge, 2/ KPMG, 3/ TPI, 4/ Kirkland & Ellis, 5/ EquaTerra, 6/ PricewaterhouseCoopers, 7/ Booz & Company, 8/ Avasant, 9/ Quint Wellington Redwood, and 10/ Morrison & Foerster.
The overall results show the continued strength of the outsourcing industry around the world as well as its diversity across a broad range of industries from IT, HR and R&D to facilities management, real estate, food services and customer relationship management. Despite the economy, total revenue grew 10 percent while employment is up 4.5 percent, down slightly from 6 percent in 2010.
IAOP says the independently judged, opt-in ranking is a respected go-to resource to help customers compare companies using an objective methodology. This is the seventh provider list and third advisor ranking. For complete lists and more than 80 sublists with rankings by geography, industry and service areas, visit IAOP’s 2011 Global Outsourcing 100 Web page.
