by Brianna Crandall — December 8, 2017 — Urgent Technology, the provider of eMaintenance+, a cloud-based facilities maintenance and asset management platform used in over 30,000 sites across 27 countries, recently launched Cyber-threat and the FM Solution, a white paper exploring the threats posed by cybersecurity breaches.
Cases of cyberattacks and corporate espionage are on the rise, with notable high-profile breaches, including the world’s once-ranked “number one” cybersecurity consultant. In September 2017, Deloitte admitted it had been hacked, and according to reports the cybersecurity attack had gone unnoticed for months.
Earlier that same month, Equifax, the US credit monitoring agency, admitted the personal data of 143 million US customers had been accessed or stolen in a massive hack in May. Hackers have breached half of the 28 million small businesses in the United States, according to the 2016 State of SMB Cybersecurity Report, and the CNBC SurveyMonkey Small Business Survey 2017 found that 14 million US businesses are at risk of a hacker threat.
Cyberhacking is no longer the sole concern of the information technology (IT) department; it is an assault on the entire organization, from the C-suite, to human resources (HR) and facilities management (FM). As the lynchpin behind the maintenance of a building’s operational integrity, today’s FM plays an important role in protecting systems against cyberattacks as well as meeting the latest regulatory standards.
This paper explains how these divisions can work together to become the guardians of an organization’s security and data, covering the following areas:
- Key areas of vulnerability: A particular area of vulnerability is access by end-users to any part of the network. Employee security training should educate staff on what habits could compromise organizational security and enable hackers to exploit the building automation systems (BAS) or networked systems.
- The consequences of ignoring the threat of cyberbreaches: Ignoring the threat of cyberbreaches could have far-reaching consequences, including physical damage to equipment or infrastructure, theft of high-value property, loss of revenue, and loss of customer confidence.
- The opportunities and challenges of IoT: The growing utilization of the Internet of Things (IoT), which connects devices throughout a building or even an entire city, brings many operational benefits by helping to automate building services, but also opens up the real risk of organizations being hacked through their building management systems (BMSs).
- Data protection and the cloud: It’s important to establish a best-practice strategy to secure data in the cloud, protect data integrity while in transit over the public Internet, and securely provision devices.
- The FM’s role in preventing cyberattacks: To address the cybersecurity risks which may affect their organization, FMs first need to acknowledge that they have a crucial role to play. This is because, due to the evolution of information technology (IT) within the workplace, the responsibility for data security has tended to be viewed as the remit of the IT department.
Jesse Klebba, Urgent Technology CEO, said:
FMs and their organizations face significant challenges in the future in combating the cyberthreats posed by the convergence of physical assets within a building with data. This is why a wide-ranging and proactive approach should be taken to ensure that the FM can reap the undoubted benefits of workplace digitization, while ensuring that facilities are not open to undue risks. In the future, FM and IT must always remain alert to the latest cyberthreats, and must work together with their software supply chain to help reduce the likelihood of data breaches.
To download the Cyber-threat and the FM Solution white paper for free, visit the Urgent Technology Web site.
