by Brianna Crandall — March 25, 2020 — Vanderbilt , a global provider of state-of-the-art security systems, has released the latest version of SPC Connect, the company’s remotely managed, cloud-based intrusion detection solution.
This latest version, 3.0, of the software-as-a-service (SaaS) includes an entirely reworked user interface and focuses on more intuitive user operations, says Vanderbilt.
SPC Connect 3.0 offers a new user interface, new centralized operations menu, and more overall visibility of installed systems. Image courtesy Vanderbilt.
Alexander Scheffold, product manager, Vanderbilt, stated:
With this release, we believe that the evolution of SPC Connect has reached a new level. One of Vanderbilt’s targets is to provide state-of-the-art intrusion systems to our customers with a wide range of advantages. In our view, SPC Connect 3.0 ticks all of these boxes.
Through this release, collected information is now visible to the installer and enables them to have an overview of the installed SPC systems out in the field. Dashboard widgets such as a geographical site map with status information from individual panels or a multisite Status widget showing the overall status information from all connected SPC panels enhance the usability and the decision-making workflow from installers.
A new centralized operations menu allows the installer to more intuitively navigate a specific operation much quicker.
Ross Wilks, head of Vanderbilt’s Marketing Communications, explained:
SPC Connect 3.0 has a completely reworked user interface that allows installers to get a faster overview of the installed SPC base. Through our research and received customer feedback, we have learned from our customer base that greater visibility of their installed SPC systems is a priority for them. So now, with this new release, typical questions that installers might ask themselves — such as, which SPC firmware versions do my customers have? Where can I find a specific operation? Or where can I find the latest maintenance report from a specific panel? — are now only two or three clicks away.
This greater visibility for installers includes an intuitive operations menu with all available operations on different levels, such as site level, multi-site level, and company administrator level.
Scheffold continued:
This release was designed to be a customer-first experience. The dashboard now contains interactive widgets that allows installers to create customized views, so for example, now you can quickly and clearly see the information you personally want most to execute your daily needs more efficiently.
In addition, SPC Connect 3.0 comes with a new installer manual. This approach means the existing static, manual approach will be enhanced with an embedded FAQ functionality. This will allow the installer to find an explanation for a feature, or how to perform a specific action, much quicker.
For more information about SPC Connect, visit the company’s website. Vanderbilt also announced an SPC Connect Pro 3.11.1 and SPC 3.11 Firmware Update on March 12.
