by Brianna Crandall — November 5, 2014—Vidcie, provider of live-streaming video solutions for the enterprise, has just announced the addition of Vidcie Central and the Vidcie App, making it easier than ever for companies to manage video camera endpoints and collaborate remotely by leveraging the existing capabilities of smartphones and mobile networks. The solutions cover such applications as corporate or public security and field service, such as maintenance, manufacturing, construction or building inspection.
“The idea is to provide vision where you want it and expertise when you need it,” said Romulus Pereira, CEO of Vidcie. “The new enhancements to our enterprise offering make it even easier for on-the-ground workers in industries like security, manufacturing and aviation to connect with experts located almost anywhere in the world, saving both time and money that would have traditionally been spent bringing those same experts to the problem.”
Vidcie Central
The heart of Vidcie’s live-streaming video service, Vidcie Central, securely and seamlessly connects corporate experts to their remote staff through Vidcie’s enterprise-grade cloud service. Designed as a browser interface, Vidcie Central enables companies to view live video streams from remote team members with mobile or wearable cameras, dramatically enhancing communication between headquarters and the field.
Through Vidcie Central, users have the ability to maintain, customize, manage and administer user accounts, usage policies and broadcast groups, as well as control all video endpoints with the utmost security. Also featured are full digital video recorder (DVR) capabilities for easy archiving and playback of previously recorded video, complete with essential policies in place for administrators to ensure video streams are kept secure and captured video is not altered or shared on public sites.
Vidcie App
Also available now is the Vidcie App for both iOS and Android smartphones and connected tablets. The Vidcie App enables any worker in an organization to turn his or her mobile device into a self-contained video-streaming device, and live-stream video back to Vidcie Central. The Vidcie App is deemed to be ideal in situations where a dedicated body-mounted camera is unavailable, but the need for live-streaming video exists.
“To enhance resolution in the field and increase first-time fix rates, organizations are looking to empower their field service agents with better tools and content to diagnose, troubleshoot and fix,” said Sumair Dutta, chief customer officer at The Service Council. “Live video feeds, as enabled by the Vidcie App, can be extremely effective in developing a collaborative resolution environment by connecting the field with experts, higher-level support, or managers, thereby enhancing service results.”
Vidcie Live Video Assist free trial
With the Vidcie App, the company is offering a risk-free 14-day trial of Vidcie Live Video Assist. With the free trial, prospective customers can use their smartphones as Vidcie live streaming cameras and experience the benefits of real-time video collaboration via Vidcie Central. This no-obligation trial makes it easy to see how Vidcie Live Video Assist will enhance communication between remote team members, says the company.
Vidcie is a Silicon Valley-based company that provides mobile live video streaming (software as a service or SaaS) solutions. The Vidcie Live Video Service enables mobile video collaboration for airlines, enterprise and field service as well as physical security offerings for government and public safety. Leveraging live-streaming wearable video solutions across mobile networks, Vidcie allows field service organizations to stream issues from the field to remote experts anywhere in the world.
