VoiceNation survey: Companies lack voice communication continuity plans

by Rebecca Walker — May 22, 2009—VoiceNation, a provider of outsourced voice telephony and disaster recovery solutions, recently released results of a survey of Fortune 500 companies regarding business continuity planning for voice communication.

The results of the study exposed shortfalls in this critical area, posing potential risks of severe financial hardship and business disruption in the face of a disaster, natural or otherwise, says VoiceNation.

The telemarketing survey contacted 400 companies across the country, in industries including manufacturing, shipping, electronics, general contracting and real estate. The survey found that while 381 out of the 400 companies agreed there was a critical need for some sort of emergency plan if they lost their voice communication platform, only six out of the 400 businesses actually had some sort of plan in place.

A full 100 percent of the companies surveyed stated that they would have to close for the day if their phones were shut down for an extended period.

For more information, see the VoiceNation Web site.