by Shane Henson — September 2, 2013—FieldAware, a field service software company, recently announced that Accent Building Restoration (ABR), a full-service provider of commercial paint, maintenance and cosmetic construction services, will be leveraging the company’s expertise and products to better manage their work orders and field business processes.
Per the companies’ contract, ABR will use FieldAware’s software-as-a-service (SaaS) to more effectively manage its entire field service operations—from job scheduling and dispatching to on-site job quoting and invoicing. FieldAware’s flexible system eliminates the need for technicians to write out job descriptions and part numbers by allowing them to pick from pre-established items. Additionally, efficiencies are gained by integrating FieldAware with ABR’s accounting system.
“Field workers are the lifeblood of any field service business, so it is important for organizations to take advantage of opportunities for them to do their jobs more effectively,” said Johnny Jones, vice president of sales, FieldAware. “FieldAware helps service companies empower their field workers by giving them a dynamic tool that provides critical job information in real-time, and enables them to give an estimate, do the work, and invoice the customer while on the job. This helps streamline processes, increase field worker productivity, generate lead opportunities in the field and improve customer service.”
