by Brianna Crandall — January 31, 2020 — GRC (Green Revolution Cooling), a provider of single-phase immersion cooling for data centers, just announced a new business collaboration with Avaso (Avaso Technology Solutions), an information technology (IT) solutions provider with global service delivery and warranty capabilities, that is expected to bring faster response times and improve uptime for immersion-cooled data centers.
Through this collaboration, Avaso will provide installation and maintenance services, as well as offer extended warranty coverage for GRC’s ICEraQ, ICEtank, HASHtank, and HASHraQ liquid immersion-cooling systems to customers in 150+ countries. In addition to servicing GRC’s systems, the service extends to the OEM immersed servers as well, enabling a single point of contact for maintenance and warranty related events.
Jerry Mayfield, vice president, Customer Experience at GRC, commented:
I’m enthusiastic that we are extending our service and maintenance capabilities to deliver faster response times and eliminate language barriers across the world. GRC’s global customers require these capabilities of their mission-critical operations, and we are pleased to be giving them the service and support to ensure data center uptime.
Under the agreement, Avaso service technicians who speak the local language will provide GRC customers with faster response times for maintenance and services, from a simple filter replacement to a full data center installation effort, as well as cost savings for parts, labor and travel. Avaso will provide data centers using GRC’s immersion cooling solutions with a consistent standard of service, especially beneficial for companies with a multinational data center footprint. This support is expected to enable GRC’s customers to scale and grow their data centers, while trusting in the service they receive.
Rich Van Doorn, Avaso’s chief revenue officer and president, Americas, stated:
On behalf of our entire global team, I’m very excited about launching this global services partnership with GRC. We have made a significant investment to become fully immersed in understanding GRC’s systems and technologies and have built a comprehensive business practice prepared to support any service requirement. We collectively believe this is the very best delivery model within the immersion cooling space today, and happily make this investment because of the advantages of their solution on the six continents and in the 150+ countries where we today provide last-mile support.
GRC’s patented immersion-cooling technology is engineered to radically simplify deployment of data center cooling infrastructure. By eliminating the need for chillers, CRACs, air handlers, humidity controls and other conventional cooling components, enterprises can reduce their data center design, build, energy, and maintenance costs.
GRC’s solutions are deployed in 17 countries and are suitable for next-gen applications platforms, including artificial intelligence (AI), blockchain, HPC, 5G, and other Edge Computing and core applications. Their systems are environmentally resilient, sustainable, and space saving, making it possible to deploy the solution in virtually any location with minimal lead time.