by Shane Henson — July 17, 2013—Ruby Tuesday Inc., a popular U.S. restaurant chain, recently announced plans to leverage ServiceChannel’s technology to streamline facilities management across its 750 locations throughout the United States.
ServiceChannel provides a Web-based suite of software products that allow facilities professionals and commercial contractors to directly communicate, collaborate, and control costs. Other FM departments overseeing multiple locations may be interested in finding out more about the partnership with ServiceChannel that will enable the Ruby Tuesday facilities department to:
- Streamline the management of service requests, work orders, invoicing, and payment;
- Retain direct control over finding and managing quality contractors in a wide range of trades;
- Increase visibility across all 750 locations to reduce repair and maintenance spend without impacting service quality;
- Enable access to Fixxbook, ServiceChannel’s rich database of qualified commercial contractors; and
- Allow restaurant managers to focus on serving guests rather than dealing with facility issues.
“I am proud that Ruby Tuesday chose ServiceChannel,” said Steven Gottfried, founder and CEO of ServiceChannel. “ServiceChannel focuses on delivering the right mix of tools to help facilities managers and their contractors work together more efficiently. We are dedicated to this partnership with Ruby Tuesday and I am certain that together we will drive significant cost reduction without sacrificing service quality.”
